We spend a lot of time not saying what we are thinking or feeling. We exert energy in the repeated eye-rolls. We tap our foot in restlessness. We smirk. We twirl our hair. We bite our finger nails. We cross our arms and tense our shoulders. We also spend a lot of time not saying what we are thinking or feeling in other ways. We smile. We look directly into another person’s eyes. We lean forward when someone is speaking. We touch an arm or shoulder. We allow the unshed tears to be visible in our eyes. We cry. We hug. We wave.
While we may not be saying any words, we are definitely communicating. Peter Drucker says, “The most important thing in communication is to hear what isn’t being said.” What are you communicating as you go through your daily life? Are you communicating your aggravation with your current situation, your desire to be anywhere else? Are you showing up mentally as well as physically? Do you ignore the other customers as you shop, or do you acknowledge their existence and value?
As disciples of Christ, what message are we sending? Are we sending a message that we love other people? Are we sending a message that we value other people? Take the time to consider your non-verbal communication this week because other people are listening to what you aren’t saying.
- The Late Great Peter Drucker on Marketing (fearlesscompetitor.com)
- I S.E.e What You Are Thinking (socialengineer.podbean.com)